Local services for carers

Local services for people with learning disabilities

Community learning disability teams provide support and specialist advice to people with learning disabilities and their families and carers.

These teams are also the main gateways for community care assessments and social care services for people with a learning disability, and respite services for carers.

The teams are multidisciplinary and include the following staff:

  • Social workers
  • Community nurses
  • Occupational therapists
  • Physiotherapists
  • Community support workers
  • Clinical psychologists
  • Psychiatrists
  • Speech and language therapists
  • Dietitians

A range of care and support services can be offered to the person needing care depending on their individual circumstances. Local authorities may vary in the services they provide and names they give to these services. Different councils may also have different eligibility criteria for services. Ask your local social services department or seek advice from your local carer’s organisation about what is available in your area.

Kensington and Chelsea

If the person you look after lives in the Royal Borough of Kensington and Chelsea:

Carers Kensington & Chelsea

Part of Carers UK, this is an information and advice service for carers within the Royal Borough of Kensington and Chelsea. They offer face-to-face advice, home visits, events for carers, a free phone advice line and a newsletter.

T: 0800 032 1089 (free from landlines)

Royal Borough of Kensington and Chelsea Social Services

You have a legal right to a carer’s assessment if you are providing, or about to provide, ‘regular and substantial’ care to someone. You can contact the social services line to request an assessment of your needs as well as receive information on personal budgets, provision of respite and details of carers’ organisations in your local area.

T: 020 7361 3013
E: socialservices@rbkc.gov.uk

City of Westminster and Hammersmith & Fulham

If the person you look after lives in Westminster or Hammersmith and Fulham:

Carers Network

For advice, information, advocacy and support with your caring role, benefits and financial help, information on local services and support groups for carers, and carers assessments. This service offers unpaid carers face-to-face advice sessions, telephone advice and information through home visits, outreach and also publishes a quarterly newsletter, runs carers support groups and organises carers group holidays.

T: 020 8960 3033 (Westminster)
T: 020 8753 4616 (H&F)
E: info@carers-network.co.uk


Carers UK Adviceline

You can call Carers UK Adviceline five days a week, no matter where you are in the UK or how complex your query is. They do benefits checks and advise on financial and practical matters related to caring. Their listening service is there for you to talk through your caring situation and how it makes you feel.

T: 0808 808 7777 (Mon–Fri, 10am–4pm)
W: www.carersuk.org

Full of life

This is a charity that supports and provides services to carers who are parents of disabled children/adults. They give free, practical, independent advice through direct services.

T: 020 8962 9994
W: www.fulloflifekc.com


This is the national consumer champion in health and care, with significant statutory powers to ensure the voices of consumers is heard by those who commission, deliver and regulate health and care services.

T: 020 8968 7049
W: www.healthwatch.co.uk

Improving Access to Psychological Therapies (IAPT)

This free, confidential NHS service offers interventions for treating adults (over 18) for depression and anxiety disorders who are registered with a GP in the local area. Referrals to the service must be made by a GP or other mental health services.


Provides support for young carers aged 5–19 years within the boroughs of Kensington & Chelsea, Westminster and Hammersmith & Fulham.

T: 020 8969 7812
E: triboroughyoungcarers@spurgeons.org


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