10 Hammersmith Broadway

Happy New Year!

If you have symptoms of a sexually transmitted infection, please:

We offer same day appointments at 10 Hammersmith Broadway. We only offer a limited number of appointments in advance.

Please do not call us for a Monkeypox vaccine—use our online booking service. Our call centre staff cannot book appointments for this vaccine. To book your first or second Monkeypox vaccine appointment at Chelsea and Westminster you will need to create a Lilie online account, choose 'Book now' and select option 15.

Due to the current limited vaccine availability, we will be inviting all eligible individuals for vaccination via text message. Please be assured that once vaccine supplies are unlimited, we will offer vaccination as part of routine sexual health care to anyone at high risk of infection.

Please continue to contact us if you need urgent sexual health care. We will update any further changes to our services here.

Monkeypox virus or MPV

The UKHSA (UK Health Security Agency, previously Public Health England) has identified multiple confirmed cases of monkeypox virus (MPV) in the UK, mostly affecting gay, bisexual or men who have sex with men (MSM). It is usually a mild illness which does not require treatment, but can sometimes become more serious. UKHSA are contacting people who have been in contact with a known case. 

Symptoms of MPV?

Symptoms begin 5–21 days (average 6–16 days) after being exposed to the virus. The first signs are a high fever, muscle and joint aches, swollen lymph nodes and a severe headache but some people may not have these initial symptoms. Approximately 1–5 days later a rash appears. The rash often starts on the genitals or face before spreading to other parts of the body. The rash changes and goes through different stages before finally forming a scab (see pictures below). Someone with MPV is infectious until the last scab has fallen off. 

MPV is usually mild and most people will recover within a few weeks without any treatment. Reports state that the type of MPV in the UK currently is a different form of the virus, causing a less severe illness. Occasionally, people become more unwell and require hospital admission, so if you have been diagnosed with MPV, it is important to stay in touch with your healthcare provider and let them know if your symptoms worsen. 

How is monkeypox acquired?

Monkeypox does not spread easily between people. Person-to-person spread may occur through:

  • Direct contact with skin lesions or scabs.
  • Contact with clothing or linens (such as bedding or towels) that have been used by an infected person.
  • Breathing in droplets from the coughing or sneezing of someone who has a monkeypox rash.


What to do if you think you might have it

Call us for advice on 020 3315 9779 if you think you have signs or symptoms of MPV. Please don’t walk into the clinic. We may refer you to our main hospital, Chelsea and Westminster, for specific tests. Don’t share bedding, towels and other linen. Please avoid any sexual contact until your symptoms have been reviewed.

UKSHA will contact anyone who may have been exposed to MPV and provide further advice. People exposed to a known case should self-isolate at home for 21 days. Giving smallpox vaccine after exposure to a confirmed case reduces the chance of becoming unwell. 

If you would like to discuss contraception methods such as the pill, patch, ring or injection NOT Implant and coils, book online. Please note this is for a telephone appointment.

If you need emergency contraception (morning after pill) please telephone the appointments' line on 0203 315 1010. 

If you would like to discuss having an intrauterine device (IUD/coil) or Implant as your main method of contraception, book online. Please note this is for a telephone appointment.

To start or continue HIV PrEP (Pre Exposure Prophylaxis), book online. Please do not to pass urine for at least 1hr before the appointment.

For routine sexual health screening you can continue to order online via Sexual Health London.

Do not come to the clinic if you have symptoms suggestive of COVID-19 such as cough, fever, shortness of breath, or think you may have come into contact with coronavirus.

COVID-19 advice is available via NHS 111.

Please check NHS 111 website for information regarding local contraception availability. The pharmacies below offer free emergency contraception:

  • Sophia Chemists
  • Fulham Pharmacy
  • Bush Pharmacy
  • Caregrange Pharmacy
  • Limegrove Pharmacy
  • Greenlight Pharmacy

Sexual Health London—free home STI testing kit 

Sexual Health London is an online sexual health service for people without symptoms. If you do not have any symptoms, register and complete the online consultation. If the service is right for you, a free kit will be posted out. You will need to take your own samples and return them by post for testing. The results will be available in a few days.

Opening times

Mon: 9am–7pm
Tue: 9am–7pm
Wed: 1–7pm
Thu: 9am–4pm
Fri: 8:30am–12 noon
Sat: closed
Sun: closed

•  Get directions to 10HB

Clinic closed on bank holidays—for emergencies please go to your nearest A&E



T: 020 3315 1010

Lines are open:
Mon: 8:30am–5pm
Tue: 8:30am–6pm
Wed: 12 noon–6pm
Thu: 8:30am–4pm
Fri: 8:30am–12 noon
Sat: closed
Sun: closed


Contact information

10 Hammersmith Broadway
W6 7AL

Sexual Health Advisers
T: 020 3315 9779

T: 020 3315 9724

F: 020 3315 9782


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