Klick: Connecting you to your care
What is Klick?
Klick is a new smartphone app. By signing up to this service, you will be able to:
- Book/reschedule/cancel certain routine appointments
- Receive notifications about your blood results and/or care
- View your routine blood test results
Currently, to be able to register on the Klick app you’ll need to receive your care at Kobler or 56 Dean Street; we are planning to roll out to our other sites over time.
To complete your registration, you will need to enter your UK mobile number and your Medical Number (if you don’t know this number, it can usually be found on the label of your medication).
The type of Klick appointments available to you will depend on your home clinic.
Kobler Klick Appointments:
- Routine blood tests
- Annual review consultation with an experienced nurse. These appointments are for stable patients on treatment needing a routine review. You will be asked to complete a short questionnaire just before your appointment. You may book bloods to be done in advance of this appointment or afterwards. You will receive a repeat prescription as part of this appointment
56 Dean Street Klick Appointments:
- Annual Review consultation – once a year in-depth health check and blood tests. You will receive a repeat prescription as part of this appointment
- 6 Month Check – includes viral load, hepatitis and syphilis tests. You will receive a repeat prescription as part of this appointment
How it works
Download the app from Google Play store or the Apple app store by searching “Klick app” or click the appropriate link below:
If you’ve booked your appointments via the app, will be able to view your routine blood test results on the app and receive notifications from your clinical team (e.g. if any action is required).
We are working hard to improve this app to give you easy and convenient access to your care so your feedback is really important to us. We may ask you to complete a feedback questionnaire.
If you have any questions please email the relevant Klick Team for your clinic:
- For Kobler: chelwest.klick@nhs.net
- For 56 Dean Street: chelwest.klick-ds@nhs.net
Klick has been developed as part of a joint working initiative between Chelsea and Westminster Hospital NHS Foundation Trust and ViiV Healthcare.